New Research Reveals Edge Computing Challenges and Highlights Strategies for Future-Proofing Edge Capabilities

  • Responses from over 1,000 IT professionals and global decision makers reveal the drivers of edge computing deployments, challenges and solutions to maintain resiliency, connectivity and support connected digital first operations that are secure, reliable, resilient and durable

  • Edge computing is a critical enabler of the transition to digitally-centric connected operations.

  • Designing, planning, building and maintaining the technology capabilities needed to support the transition to connected operations can be challenging—from lack of access to skilled people for implementation and maintenance, to concerns about large-scale edge infrastructure management.

  • Resilient, secure and sustainable resources, remote software and digital service solutions, and trusted partners are essential to overcoming challenges and succeeding at the edge.

MISSISSAUGA, Ontario, May 09, 2022–(BUSINESS WIRE)–Schneider-Electricthe leader in digital transformation of energy management and automation, today released the findings of a new white paper from IDC titled: Succeed in Digital First Connected Operationswhich highlights the power of advanced computing to enable the transition to a digital-centric world. The white paper details responses from over 1,000 IT and operations professionals in industry, healthcare, education and other verticals, as well as a series of in-depth interviews with industry companies . Respondents were international, representing companies in the US, China, Japan, Germany, UK, India and Ireland. Organizations ranged in size from 100 to over 1,000 employees. Responses provided insights into the factors driving peak investments, challenges enterprises have faced when deploying to the edge, barriers to continued investment, and strategic recommendations for peak capabilities at the test of time.

“As organizations seek to create new or improved experiences for customers and become more operationally efficient, improve safety and security and become more sustainable, they are relying more on digital technologies. white paper examines the critical role that edge computing and edge deployments play in enabling digitally-centric connected operations,” said Chris Hanley, SVP, Commercial Operations & Global Channels, edge business strategy, Schneider Electric “It highlights strategies that IT professionals and decision-makers can adopt to future-proof their edge computing capabilities to support remote, connected, secure, reliable, resilient, and sustainable operations.”

Edge computing is one of the main enablers of a digital-first paradigm. In fact, the most common use cases for edge infrastructure include cybersecurity systems to monitor the operational network locally as well as storing and processing operational data to bring it to the cloud. Additionally, when organizations were asked why they were investing in edge computing to support these workloads, respondents cited “improve cybersecurity” (50%) and “system resilience and reliability”. (44%). Yet enterprises must overcome various challenges to ensure that their edge infrastructure, and therefore their connected operations, are resilient and reliable. Despite the promise of the edge, many organizations are reporting connectivity and power outage issues. In fact, 32% of respondents experienced “lack of or slow connectivity” with their edge deployments. Additionally, 31% experienced a “power outage or surge lasting longer than 60 seconds.”

Challenges to Overcome in Transitioning to Digitally-Driven Connected Operations

  1. Security. Physical and cybersecurity concerns are high when connecting operations. This concern will require systems and processes adapted to this new paradigm. Yet, once connected to the cloud, the power of operational data can be harnessed to generate a host of new and improved use cases. This data can improve enterprise collaboration and enable remote operations capabilities that result in workforce efficiency while ensuring businesses have resilient remote operations capabilities.

  2. Skills. The workforce must have the right skills to perform in all technology settings and be able to create alignment internally to drive change. This focus will require companies to engage with new ecosystem partners inside and outside their organization.

  3. Reliability. As more local operating capabilities are directly supported remotely through the connected edge, reliability is a key concern.

“Resilient edge resources are the foundation for moving to digitally-centric connected operations,” said Jennifer Cooke, research director, Edge Strategies, IDC. “Organizations will become vulnerable if and when their technology fails. For future-proof edge deployments, leaders must develop a strategy that addresses concerns, such as cybersecurity and connectivity issues, and ensures access the skills needed to maintain resilient edge infrastructure.”

How can organizations future-proof their cutting-edge capabilities to support their transition to digital-first connected operations?

  • Resilient, secure and sustainable energy and connectivity resources: By including resilient power and connectivity resources early in the edge planning phases, businesses can reduce the risk of downtime.

  • Remote monitoring and management of large-scale edge resources: The ongoing management of large-scale edge infrastructure will challenge all organizations. Having the right skills in the right place at the right time will be difficult, if not impossible. Make sure your edge resources are equipped to support continuous remote monitoring and autonomous operation.

  • Trusted partners who can provide the skills needed for the cutting-edge resources above: Consider trusted partners to provide industry best practices and services in situations or locations where it is not economically or physically possible to do so yourself. Trusted service partners can often predict problems before they arise. Additionally, look for partners who are also committed to sustainability, as of those surveyed, 82% cited commitment to sustainability as a criteria for selecting industry-leading solution providers.

As a trusted partner and total solution provider, Schneider Electric works closely with its customers to design their strategies to ensure certainty, resilience, security and sustainability throughout design, deployment and management at the edge via:

  • Resilient, secure, connected and sustainable physical infrastructure solutions for any state-of-the-art environment – providing certainty in a connected world;

  • A EcoStruxure IT cloud-based monitoring and management platform provide remote visibility, including security, data-driven insights and recommendations, reporting capabilities, and digital service capabilities; and

  • A integrated ecosystem Comprised of IT technology alliances, a global network of experienced and trusted channel partners and service engineers, and rules-based design tools.

Download the full white paper from IDC, sponsored by Schneider Electric, Achieving Connected Operations with Edge Computing, doc #US48982222, April 2022) here.

To explore Schneider Electric edge computing solutions and IT solutions Ecostruxure

About Schneider Electric

Schneider’s goal is to give everyone the means to make the most of our energy and resources, combining progress and sustainability for everyone. We call it Life is on.

Our mission is to be your digital partner for sustainability and efficiency.

We drive digital transformation by integrating cutting-edge process and energy technologies, products, controls, software and cloud-connected services, across the entire lifecycle, enabling integrated business management , for homes, buildings, data centers, infrastructure and industries.

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Media Relations – Edelman on behalf of Schneider Electric, Juan Pablo Guerrero, Phone: +1 416 875 7173, Email:

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